Motel Rocks Reviews

Motelrocks.com features a range of women's clothing with prices that reflect the trendy and vintage-inspired nature of their pieces. For example, coats and jackets, which are staple items, are priced from $85.00 for a sporty zip-through jacket to $180.00 for a faux long fur coat. The website also offers various sales where customers can find items like a bandeau mini dress reduced from $80.00 to $40.00. New season items such as a top in coconut milk with black binding are available at $49.00. These prices indicate the brand's mid-range positioning in the market, catering to fashion-forward customers looking for unique and statement pieces without the high-end price tag.

Motelrocks.com is renowned for its fashion-forward and vintage-inspired women's clothing. Among the most sought-after products are jeans, available in styles like low rise, wide leg, and flared. Tops are diverse, with options including long sleeve, lace, corset, and crop tops, catering to a variety of tastes and occasions. Dresses are a staple, with a selection ranging from mini to maxi lengths, and featuring bodycon, slip, and printed designs. The skirts section offers choices from denim to A-line and printed skirts, while trousers come in tailored and wide leg options. For outerwear, customers can find coats and jackets, including trench coats and blazers. The site also features co-ords, loungewear, and accessories, ensuring a comprehensive shopping experience. Seasonal trends and collections are regularly updated, reflecting the latest in street style and fashion. Motelrocks.com also emphasizes sustainability, incorporating recycled materials into their clothing, aligning with contemporary ethical fashion values.

Motelrocks.com offers various payment methods to accommodate customers' preferences. Customers can opt for Clearpay, a service that allows purchases to be made instantly and paid for in four automatic instalments every two weeks without interest, although late fees may apply. This option is available both online and in-store. To use Clearpay online, shoppers simply select it as the payment method at checkout and provide payment details such as Visa, Mastercard, or Amex. For in-store purchases, the Clearpay mobile app can be used to set up a Clearpay Card, which can then be utilized with Apple Pay or Google Pay for contactless payments. Additionally, Klarna is available, offering the flexibility to pay immediately at the checkout or later using a credit or debit card. For those looking to gift, e-gift cards are purchasable on the website and can be redeemed at checkout by entering the unique code provided via email.

Motelrocks.com has a return policy that begins from the day of delivery, giving customers 14 days to post back any unwanted products. For returns from the USA or Canada, customers need to cover a $7 return fee, which will be deducted from the refund value. Canadian customers must handle the return cost themselves without a provided returns label or QR code. Returns must be initiated within 30 days from the date of dispatch, and all items must be returned in brand-new condition with tags attached to qualify for a refund. The shipping policy for deliveries to the USA and Canada states that customers should expect their orders to be delivered within 5-7 working days. Returns are processed with a partner service, and customers can track their return parcels using the provided tracking system. The return process involves entering the order number and personal details, selecting the items to return, and confirming the shipping service for US customers, who will then print a postage label and take the parcel to the nearest drop-off point within 28 days.

After sending off your return parcel, you can track it using the reference number provided in your Rebound email. Allow 5-7 working days for the parcel to be delivered and scanned by the warehouse, and an additional 5 working days for the items to be inspected and a refund to be issued.

Yes, Motel Rocks ships worldwide.

You can email the customer service team with the title "CANCEL" or "AMEND" to request a cancellation or amendment. However, it's not guaranteed, and if your order has already been dispatched, changes are not possible.

You have up to 14 days from the day of delivery to post your return. Make sure all items are in a brand-new condition with tags attached to qualify for a refund.

Exchanges are not available at Motel Rocks, so if you need a different size, you'll need to return the item/s for a refund and place a new order.